Privacy Notice

Who nouri Is

nouri operates this website and the marketing, account, and billing surfaces that surround the clinical program known as The Program. nouri does not practice medicine, write prescriptions, dispense medication, or provide clinical services. Clinical care is delivered by Wasef Health, PC; medications are prepared and dispensed by independent licensed pharmacy partners (see our Providers page).

Information nouri Collects

The information nouri collects through this website falls into the following categories:

• Account information. When you create an account or request information, we collect your name, email address, phone number, mailing address, and similar identifiers you choose to provide.
• Billing and payment information. Billing details necessary to process payments. Payment card numbers are processed by our payment processor and are not stored by nouri.
• Communications. Messages you send through contact forms, support requests, or email.
• Device and usage information. Information automatically collected when you visit this website, including IP address, device type, browser, referring page, and pages viewed. This is used to operate and improve the site.
• Cookies and similar technologies. Used for site functionality and, where you consent, for analytics and advertising. See Cookies and Tracking below.

What nouri does not collect. nouri does not collect, store, or process protected health information (PHI) generated during your clinical care — including medical histories you provide to your clinician, prescription details, treatment notes, or laboratory results. That information is held by Wasef Health, PC under its HIPAA Notice of Privacy Practices.

How nouri Uses Information

• To create and maintain your account.
• To process payments and send transactional communications (receipts, shipping notifications).
• To respond to your questions, requests, and support inquiries.
• To operate, secure, and improve this website and our services.
• To send marketing communications, where permitted by law and subject to your preferences. You can unsubscribe at any time using the link in any marketing email.
• To comply with legal obligations and protect against fraud, abuse, or misuse of our services.

How nouri Shares Information

nouri shares information only as described below:

• With Wasef Health, PC and pharmacy partners. When you enroll in The Program, identifying information (name, address, contact details) is shared with Wasef Health, PC and with the dispensing pharmacy so they can deliver clinical care and ship your medication. Once that information is in their systems, it is governed by their own privacy practices and HIPAA obligations.
• With service providers. Vendors that support our operations — payment processing, email delivery, hosting, analytics — receive only the information they need to perform their function on our behalf, under contractual confidentiality obligations.
• For legal reasons. When required by law, court order, or to protect the rights, safety, or property of nouri, our customers, or others.
• In a corporate transaction. If nouri is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction. Any successor entity will be bound by the commitments in this notice.

nouri does not sell your personal information. nouri does not share your information with advertising platforms for purposes of cross-context behavioral advertising without your consent.

Cookies and Tracking

This website uses cookies and similar technologies for site functionality, analytics, and, where you consent, advertising. Strictly necessary cookies are used to operate the site. Analytics and advertising cookies are used only after you consent or where required by applicable law.

You can manage your browser cookie settings at any time. Disabling cookies may affect site functionality. We honor Global Privacy Control (GPC) signals from your browser as a request to opt out of the sale or sharing of personal information.

How Long We Keep Information

nouri retains the information it collects for as long as your account is active and for a reasonable period thereafter to comply with legal, tax, accounting, and dispute-resolution obligations. When information is no longer needed, it is deleted or de-identified.

Security

nouri uses administrative, technical, and physical safeguards to protect the information it holds, including encryption in transit and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a security incident that affects your information, we will notify you as required by applicable law.

Your Privacy Rights

Depending on where you live, you may have rights regarding the personal information nouri holds, including the right to:

• Know what personal information we have collected about you.
• Access or receive a copy of that information.
• Correct inaccurate information.
• Delete information, subject to legal exceptions.
• Opt out of the sale or sharing of personal information (we do not sell).
• Opt out of marketing communications.

To exercise any of these rights, contact us using the details below. We will respond within the time required by applicable law. We will not discriminate against you for exercising any of your rights.

For California residents: Additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) apply. You may exercise these rights through the contact details below or through an authorized agent.

Rights regarding your protected health information (PHI): Rights under HIPAA — including the right to access, amend, or receive an accounting of disclosures of your PHI — are administered by Wasef Health, PC. Contact contact@wasef-health.com for those requests.

Children

nouri's services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to This Notice

We may update this notice from time to time. The "Effective Date" at the top of this page indicates when it was last revised. If we make material changes, we will provide notice through this website or by other appropriate means before the changes take effect.

Contact Us

Questions about this notice or how nouri handles your information:

nouri
Email: privacy@joinnouri.com
Phone: (201) 972-5630

For questions about your protected health information (PHI), HIPAA rights, or the Notice of Privacy Practices issued by Wasef Health, PC, contact contact@wasef-health.com.